Responsible Gaming at 7c7c — Because Fun Has Boundaries
At 7c7c, we believe that gambling should always be an enjoyable form of entertainment — never a source of distress. This page outlines the tools, resources, and commitments we have in place to help every player on our platform in Bangladesh stay in control of their gaming experience.
Responsible Gaming Tools Available to All Players
7c7c provides a full suite of responsible gaming tools that every registered player can access free of charge through the Mine section of their account. These tools are designed to keep you in the driver's seat at all times.
Deposit Limits
Set a daily, weekly, or monthly deposit cap on your 7c7c account. Once a limit is active it takes effect immediately. Increasing a limit requires a 7-day cooling-off period to prevent impulsive decisions made in the heat of the moment.
Session Time Limits
Define how long you want to play in a single session. When your chosen time is up, 7c7c will display a clear on-screen reminder and offer you the option to log out. You decide how long is enough.
Time-Out Periods
Need a short break? Activate a time-out of 24 hours, 48 hours, 7 days, or 30 days. During a time-out your account is suspended and you will not be able to log in or place any bets until the period expires.
Self-Exclusion
If you feel you need a longer break, self-exclusion allows you to close your account for a minimum of 6 months or permanently. During the exclusion period, all marketing communications are stopped and re-opening the account is not possible until the full period has passed.
Loss Limits
Cap the maximum amount you can lose within any given day, week, or month. Once your loss limit is reached, 7c7c will prevent further wagers until your chosen period resets, protecting your bankroll from unplanned depletion.
Reality Check Alerts
Configure periodic pop-up reminders that appear at set intervals — every 15, 30, or 60 minutes — showing your current session duration and net outcome. These alerts help you make informed decisions about whether to continue playing.
All responsible gaming tools are accessible at any time from the Mine section of your 7c7c account. Tools that restrict play (reducing limits, activating time-out, self-exclusion) take effect immediately. Tools that relax restrictions (increasing limits, ending a time-out early) are subject to a mandatory cooling-off delay to protect your wellbeing.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Being aware of the early warning signs is one of the most effective ways to catch a developing issue before it becomes serious. If you recognise any of the following patterns in yourself or someone you know, it may be time to seek support.
Spending more money on gambling than you originally planned or can comfortably afford.
Chasing losses — placing further bets in an attempt to recover money you have already lost.
Feeling restless, irritable, or anxious when you are not gambling or when you try to stop.
Neglecting work, studies, family responsibilities, or social activities because of time spent gambling.
Borrowing money, selling possessions, or going into debt in order to fund gambling activity.
Hiding gambling activity from family members, friends, or colleagues out of shame or fear.
Using gambling as a way to escape stress, depression, anxiety, or other difficult emotions.
Repeatedly trying to cut back or stop gambling but finding yourself unable to do so.
Experiencing persistent thoughts about gambling — planning your next session or reliving past wins.
Gambling with money set aside for essential expenses such as rent, food, bills, or education.
Feeling a need to gamble with increasing amounts of money in order to feel the same level of excitement.
Experiencing mood swings, depression, or feelings of hopelessness connected to gambling outcomes.
Recognising even one or two of these signs is a strong signal to pause and reflect. You do not need to be experiencing all of them for your gambling to have become a problem. Our support team is available 24 hours a day, 7 days a week — contact us at [email protected] (plain text, not a clickable link) if you need help.
Ask Yourself These Questions
Honest self-reflection is a powerful first step. Take a moment to consider the following questions. If you answer "yes" to three or more, we strongly encourage you to activate one of our responsible gaming tools or speak to a member of our support team.
Quick Self-Assessment Checklist
Answer honestly — your responses are private and for your own benefit only.
Do you gamble with money you need for daily essentials such as food, transport, or bills?
Have you ever lied to a family member or friend about how much you gamble or how much you have lost?
Do you feel a compulsive urge to continue gambling after a losing streak in an attempt to win your money back?
Has gambling caused conflict in your relationships at home, at work, or with friends?
Do you find it difficult to stop gambling once you have started, even when you intended to play for only a short time?
Have you borrowed money or sold personal items to fund your gambling in the past 12 months?
Setting Your Responsible Gaming Limits on 7c7c
Activating responsible gaming tools on your 7c7c account takes less than two minutes. Follow these steps to protect yourself before your next session.
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Log In to Your 7c7c Account
Visit 7c7c.io and sign in using your registered mobile number or username and password. Ensure you are on a secure, private connection before accessing your account settings.
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Navigate to the Mine Section
Once logged in, click on "Mine" in the top navigation menu. This is your personal account hub where all responsible gaming tools and account preferences are managed.
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Select Responsible Gaming Settings
Within the Mine section, locate the "Responsible Gaming" tab. Here you will find all available tools including deposit limits, loss limits, session time limits, reality check alerts, time-out, and self-exclusion options.
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Choose Your Limits
Select the type of limit you want to set, choose the time period (daily, weekly, or monthly), and enter the value in Bangladeshi Taka (৳). Review your selection carefully before confirming.
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Confirm and Activate
Click "Confirm" to activate the limit. Restrictive limits take effect immediately. You will receive a confirmation via SMS to your registered mobile number. We recommend reviewing your limits every 30 days.
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Need Help? Contact Our Support Team
If you experience any difficulty setting your limits, or if you would like our team to apply restrictions on your behalf, our 24/7 English-language support team is ready to assist. Email us at [email protected] (plain text — not a clickable link).
Understanding Self-Exclusion at 7c7c
Self-exclusion is the most comprehensive responsible gaming tool available on the 7c7c platform. It is designed for players who feel they need a significant, enforced break from gambling to regain control of their finances and wellbeing.
When you activate self-exclusion, 7c7c will immediately suspend your account for the duration you select. You will not be able to log in, place bets, deposit funds, or access any games during the exclusion period. All active responsible gaming marketing communications are halted for the duration of your exclusion.
Self-exclusion periods at 7c7c are available in the following durations:
- 6 months — the minimum available self-exclusion period.
- 1 year — recommended for players experiencing moderate to significant difficulties.
- 3 years — for players who need a long-term enforced break.
- Permanent exclusion — closes your account indefinitely with no option to return. This decision is irreversible and is available for players who have decided to stop gambling entirely.
During a self-exclusion period, any funds remaining in your account balance will be returned to your registered bKash, Nagad, Rocket, or Upay wallet within 5 business days of the exclusion being activated. Any pending bonus funds will be forfeited in accordance with our Terms & Conditions.
At the end of a temporary self-exclusion period, your account will not be automatically reactivated. You must contact our support team and complete a 24-hour cooling-off acknowledgement before your account can be reopened. This step is intentional — it ensures that returning to the platform is a deliberate, considered decision.
If you attempt to open a new account during an active self-exclusion period, 7c7c will identify and close the new account and may extend your original exclusion. Please use the self-exclusion tool responsibly and only when you genuinely need a break.
What Happens During Self-Exclusion
Account access is immediately suspended — no login, no betting, no deposits.
All promotional emails, SMS offers, and bonus notifications are stopped immediately.
Remaining account balance is returned to your registered payment wallet within 5 business days.
Any attempt to register a new account during exclusion will result in closure and possible period extension.
Re-opening after a temporary exclusion requires a 24-hour cooling-off acknowledgement — no instant reinstatement.
Permanent exclusion is final and irreversible — the account is closed with no option to return.
To activate self-exclusion, go to Mine > Responsible Gaming > Self-Exclusion. Our support team can also activate it on your behalf if you contact us directly at [email protected]
Where to Get Help with Problem Gambling
If gambling has become a problem in your life, you do not have to face it alone. In addition to the tools available directly on the 7c7c platform, there are professional support channels and resources available to players across Bangladesh.
7c7c Live Chat Support
Our English-language support team is available 24 hours a day, 7 days a week via live chat within your account. They can help you activate any responsible gaming tool instantly.
Email Our Safety Team
Send a written request to [email protected] (plain text — not a clickable link). Our dedicated responsible gaming team will acknowledge your message within 5 business days and prioritise welfare cases immediately.
Mental Health Awareness
Problem gambling is closely linked to stress, anxiety, and depression. If you are struggling emotionally, please reach out to a mental health professional or a trusted person in your community in Dhaka, Chittagong, Sylhet, or your local area.
Talk to Someone You Trust
Sometimes the most important step is simply talking openly with a family member or close friend. Sharing your concerns with someone you trust can relieve pressure and open the door to the support you need.
7c7c cares about the wellbeing of every player on our platform. We will never penalise a player for reaching out about a gambling concern, and all responsible gaming requests are handled with full confidentiality and without judgement.
7c7c's Responsible Gaming Commitments
At 7c7c, responsible gaming is not a tick-box exercise — it is a genuine operating principle that shapes how we design and run our platform for players across Bangladesh. We make the following commitments to every player on our platform:
- We will never allow players under the age of 21 to register or play on the 7c7c platform, and we enforce robust age verification at every stage.
- We will always provide free, accessible, and effective responsible gaming tools to every registered player, including deposit limits, loss limits, session limits, time-outs, and self-exclusion.
- We will proactively monitor player behaviour for signs of problem gambling and may reach out directly if our systems detect patterns that suggest a player may be at risk.
- We will never use marketing tactics that target vulnerable individuals, recovered problem gamblers, or players who have activated self-exclusion.
- We will respond promptly to all responsible gaming requests — protective restrictions are always applied without delay.
- We will maintain confidentiality around all responsible gaming interactions and handle all welfare cases with care and professionalism.
- We will continue investing in the improvement of our responsible gaming tools and player protection systems as our platform evolves.
21+ Age Policy
All players must be 21 or older. Age is verified during registration and may be re-verified at any time during your time on the platform. Underage accounts are closed immediately and balances forfeited.
SSL-Secured Environment
The entire 7c7c platform is protected by SSL encryption. Your personal data, financial information, and account details are secured at all times — both in transit and at rest on our servers.
Proactive Player Monitoring
Our responsible gaming system continuously analyses play patterns and flags accounts that exhibit high-risk behaviours. Flagged accounts receive a welfare check from our team before any further promotional communications are sent.
Staff Training
All 7c7c customer support staff receive regular training in responsible gaming best practices. Every member of our team is equipped to recognise the signs of problem gambling and to direct players to the appropriate support resources.
Play Responsibly — Enjoy 7c7c at Its Best
Responsible gaming tools are always free and always available. Set your limits, play within your means, and enjoy cricket betting, slots, and live casino on 7c7c — Bangladesh's trusted online gaming platform. Remember: 21+ only, and gambling should always be fun.